FAQ's-Tinctures
❓ Frequently Asked Questions
Soil to Soul – Herbal Wellness Simplified
🌿 What makes your tinctures different?
We use a dual extraction method—combining alcohol and water—to capture both fat-soluble and water-soluble compounds. This ensures a full-spectrum formula that’s more potent and bioavailable than single-extract tinctures.
🍄 Are your products organic?
Yes. We source certified organic and wild-harvested herbs whenever possible. Our tinctures are also vegan, gluten-free, and non-GMO.
🧪 What is dual extraction?
Dual extraction uses ethanol to extract non-polar compounds (like triterpenes and alkaloids) and hot water to extract polar compounds (like polysaccharides and glycosides). This method ensures you get the full therapeutic profile of each herb or mushroom.
📦 How long does shipping take?
Orders are processed within 2–3 business days. Standard shipping typically takes 3–7 business days. You’ll receive tracking info via email once your order ships.
🔄 What is your return policy?
We accept returns on unopened items within 14 days of delivery. Please email soiltosoul25@gmail.com with your order number to initiate a return. Opened tinctures are not eligible for return due to safety reasons.
💧 How do I take your tinctures?
Use the dropper to take 1–2 ml (20–40 drops) up to 3x daily. You can take it directly under the tongue or dilute it in water, tea, or juice. Always shake well before use.
⚠️ Are there any side effects?
Our tinctures are generally well tolerated. However, some herbs may interact with medications or cause allergic reactions. We recommend consulting your healthcare provider before use—especially if pregnant, nursing, or managing a medical condition.
🧼 How should I store my tinctures?
Store in a cool, dark place away from direct sunlight. The amber glass bottles help protect the contents, but proper storage ensures maximum shelf life—typically 2 years.
📬 Can I contact you with questions?
Absolutely. Reach out anytime at soiltosoul25@gmail.com We typically respond within 24–48 hours.